mechanical

This is a professional's book! It covers quality control at the level that you need -- whether a novice in the field or an experienced professional. It does an excellent job of interrelating all of the aspects of quality control, while letting you focus on the topic at hand; you never feel that you are "out of place" in the process. This book is so good that we are going to use it as the reference/source for our training programs that cover not only quality control but quality control's relationship with other aspects of operations management and program management. I have even incorporated it into an undergraduate course I teach on quality management and productivity. There's something in it for every technical professional in the workplace today.